- #Phoneview download how to
- #Phoneview download archive
- #Phoneview download download
The permission to access call recordings is granted by default.
#Phoneview download download
Able to: Click the check boxes to specify if the phone user can download or delete recordings. Access: Enter the name or extension of the phone user you want to share recordings with. In the User tab, click Add User, then specify the following:. Scroll down to the Automatic Call Recording or Ad Hoc Call Recording setting. In the navigation menu, click Phone System Management then Users & Rooms. Note: Phone users can only access shared call recordings using the Zoom web portal. You can share all call recordings that belong to a phone user and control whether that phone user can download or delete recordings. Note: You can use Zoom Phone role management to allow other phone users to grant access to call recordings. #Phoneview download how to
How to play, download, or delete call recordings
Recording Type column: Indicates if the the call recording was automatic or ad hoc (phone user manually started recording using in-call controls). The recording belongs to the associated call queue. Displays Call queue if it was an automatic call recording. The recording belongs to the member / phone user. Displays User if a call queue member started an ad hoc call recording using in-call controls. Call queues can contain ad hoc or automatic call recordings. 
Owner / Owner Type column: Indicates if the call recording is owned by the User or Call Queue. If the call recording happened during a call queue call, the owner (phone user that started. For call queue calls, this column also displays the phone user that made the outgoing call from the call queue or answered an inbound call to the queue. If a party is an internal phone user, it will display their profile name and phone extension. The entry will display Anonymous for callers that do have a caller ID (the caller hid their caller ID name and number). From / To column: Displays the caller ID name and number of the originating caller ( From) and the target ( To). Delete: Delete the selected call recording. To delete several entries at once, click the check box beside the contact name/number and click Delete. Download: Save the recording as an MP3 file. Play icon : Play a recording and view transcriptions (if enabled in policy settings). Play, download, or delete cloud recordingsĬlick the following options to manage call recordings: Note: Any recordings from a deleted user, call queue or common area will still be available and can be identified with a deletion date label. Use the search box and drop-down menus at the top to filter call recordings. In the navigation menu, click Phone System Management then Logs. Note: If a user, call queue or common area was deleted you can still access their recordings and view when that user/call/queue/common area was deleted. Policy settings for ad-hoc or automatic recordings enabled. Prerequisites for accessing and sharing call recordings How to change a phone user's level of access to call recordings. 
Play, download or delete call recordings.
You can also use Zoom Phone role management to allow users to access call recordings for specific users, call queues, or sites. You can also share call recordings with a phone user and control whether phone users can access their call recordings. Developer - just discontinue this app if you're not going to keep it up-to-date, instead of frustrating your users!! THIS APP IS A WASTE OF MONEY.Account owners and admins can access all call recordings of phone users or call queues. Terrible lack of care & attention from the developer of this app. he doesn't seem to care about improving this app anymore. The developer of this app has clearly checked out altogether. This app even shows many of your Message comments in the WRONG ORDER ALTOGETHER within the Messages thread, because this app doesn't seem to evaluate the 'full timestamp' of when each message was sent - it just looks at the hour and time. It actually TYPES THE WORDS of what you did, instead of showing the symbol! Another example: this app doesn't show the URL previews in the Messages archives, even though that is now supported in iOS 9, iOS 10, and iOS 11.
#Phoneview download archive
Trying to use this app to archive your Messages onto your computer is a ridiculous exercise in frustration, because this app hasn't improved a bit since all the way back in iOS 8!! It doesn't support any of the newer IOS 9 or iOS 10 or iOS 11 features, such as 'tapping back' on a message with a thumbs up, a thumbs down, or a heart symbol. The developer of this app has clearly stopped caring about this app.
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